DELIVERY
WHAT ARE THE DEADLINES?
We are committed to shipping orders within 24 to 48 hours (working days).
Any order placed before 1 p.m. (Monday to Friday inclusive) is processed the same day.
Orders placed after 1 p.m. are processed as a priority on the next working day.
You can track your shipment by entering your tracking number sent by email to this link .
We invite you to contact the post office if you have any questions or problems.
WHAT DELIVERY METHODS ARE AVAILABLE?
For any urgent request please contact us at +33 4 93 75 20 67.
We have three delivery methods:
- Tracked letter (the cheapest) €3
- Colissimo France or International (signature required) €9.90
- UPS Express (fastest) price according to country
- Free Click & Collect (in-store pick-up)
CLICK & COLLECT
Click&Collect is now available at LuckyTeam.
When finalizing your order, please click on the “ Click&Collect ” delivery option.
Specify in the comments when ordering the store where you wish to collect your order (Cannes, Nice, Aix en Provence, Lyon).
